Access and Facilities

Accessible Theatre

We believe everyone should have the opportunity to experience live theatre. We are striving to make our theatre as accessible as possible and recognise that not all disabilities are visible.

If you have any access needs, please get in touch via email on, or by phone on 01392 72 63 63 and we’ll gladly assist.

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Level Access

Both entrances to the theatre have ramped access. There are 3 blue badge parking spaces on Queens Drive, at the rear of the theatre, 10 spaces in car park C at the front, and 5 more spaces a little bit further at Northcote House.

The auditorium has 6 wheelchair spaces on row G, which you can easily access by taking the lift to level 3. This is also where the accessible toilet is found. Our wheelchair spaces and a limited number of level access seats are only bookable through our Box Office. This is how we make sure that appropriate seats are available to those who need them.

Sign language symbol

Access Performances

Certain performances are made more accessible through sign language interpretation, audio description, captioning, or slight adjustments that make for a more relaxed theatre-going experience.

All access performances are highlighted on our what’s on pages with little icons and can be selected by using the filter option.

See What’s On
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Free Carer Tickets

If you have access needs, you are entitled to a concession and/or a free carer ticket. To allow us to meet your access needs, please contact or speak to our Box Office team directly when booking your tickets.

We’re a family friendly theatre

Age Guidance

Our age guide system is generally based on the same rating system as used for cinematic film releases and we try to be as clear as possible as to what the age guidance is based on for a particular event. However, we do rely on visiting companies to set the age guide for touring shows, as they are most familiar with the material they are presenting themselves.

If you have any questions about the content or suitability of a performance or event, please get in touch with our Box Office team, who will be happy to assist.

Photo of a group of children outdoors wearing colourful rucksacks and hats
A child dancing

Prams and pushchairs

There is a designated area where prams and pushchairs may be stored during performances, as they cannot be taken into the auditorium.

Changing facilities

You’ll find changing facilities on level 3, inside the accessible bathroom, which is located right across from the lift.

Any questions? Get in touch!

What’s On

Seating Plans

Plan Your Visit